Which type of shipment is available?
The most frequent shipment method we use is the flight. All orders will be deliver within 7 to 10.
The shipping cost will be add to the product price. We advice you to check the product weight and complete with another product if it does not reach 1 kg. The shipping cost is per kg.
Do I need a account to place order?
Yes we recommend you to create an account before placing your order. It will help you to save your purchase history and easily track the position of your product as well as quick finding if you are willing to repeat the same order in future.
which payment method can I use?
For all orders from West Africa we offer a mobile money payment method, through the GSM mobile MTN. If you have a MTN mobile account you can transfer directly to our MTN number, if not you can go to the closest mobile money office to make your deposit. That will decrease the transaction fee compare to bank or western union.
How long will delivery take?
We accept payment through VisaCard, Western union, Direct bank transfer, Transfer vibe , MTN mobile money. The transfer fees are at the charge of the client. Please pay attention while sending your payment.
How secure is shopping in the Online Shop? Is my data protected?
Our website has a strong security https protection tools which protect all your personnel information as well as your payment. There is no worry about the security. Please just feel free to purchase with us.
What exactly happens after ordering?
After you place your order and the payment has been done, we will proceed to the packaging of the goods and send it to the warehouse of our transporter. This process can take 2 to 3 days. Our transporter will proceed to the shipment to you specific address and country. This process can take 5 to 7 days. In total with 10 you can receive your product.
Do I receive an invoice for my order?
Yes we usually provide a receipt to our clients. But if your country custom regulation is complicated, we can provide the receipt lower real goods value to allow you to get your parcel in time. For west African countries, our transporter will arrange all the custom payment for you.